“At PCSOS, we deliver the benefits of an entire experienced IT department for one flat fee, at a fraction of the cost."

Find out more

IT Managed Services, Backed By Industry Specialists

Find out more

IT Managed Services, Backed By Industry Specialists

“At PCSOS, we deliver the benefits of an entire experienced IT department for one flat fee, at a fraction of the cost.

Our IT managed support service lets you concentrate on running your business, not your technology.”

Tailored Proactive IT Support backed by Experienced Specialists

PCSOS IT support and Managed Services

PCSOS’s Managed IT Support Package is one of the most comprehensive & dependable IT support that you can get for your company today.

Meant to replace the functionality of an in-house IT department at a fraction of the cost, it is designed from ground up to be pro-active and all-encompassing.

We custom tailor every package to each individual client and walk the client through a well-defined process starting with an initial consultation to gauge the nature of the clients business, required needs, scope of work and required level of support.

With near instantaneous response, coupled with high quality service delivery backed by an experience team of industry specialists, you are assured a professional and competent service catered to your requirements.

Our package costs are transparent and there are no hidden fees. We can commence our support contract immediately upon receiving final confirmation from you.

Manage your Business, we’ll manage your IT.

You’ll get:

An entire IT Department at your Fingertips
Peace of mind
24 x 7 Proactive Monitoring
Quick Response Support
Trusted Industry Specialists
Excellent track record
Lower Total Cost of Ownership
Ongoing support
One stop shop for all your IT needs
Flat Fee
and more..

From PCSOS’s Managed Support Services

Reasons for choosing PCSOS as your preferred support partner.

Proactive Ongoing Support & Maintenance
Certified Professionals
Personnel Continuity
Single Point of Accountability
Your own instant experienced IT Department at a fraction of the cost

Fast Responses
Local, Friendly, Familiar Faces
Rest easy with a Fixed Fee for Unlimited Service.
Flexible Scalability

Find out more about why you should choose PCSOS as your preferred partner:

Fast Responses

Through the use of Remote Assistance, most issues can be solved with a turn-a-round time of less than 30 minutes.

For more complicated issues, our engineers can typically reach your office within 2-hours and resolve the problem on the same day.

Our Service Level Agreement outlines the provision for different tiered support. We also offer mission critical support with a guaranteed response time within the hour.

Proactive Ongoing Support & Maintenance

Why wait for problems to occur?

PCSOS’s ongoing preventive maintenance helps eliminate problems from occurring in the first place. We actively monitor the health of your infrastructure and address problems before they worsen.

Our monitoring platform detects potential failures in real-time, allowing us to address these issues proactively, saving your business time and money in downtime.

Certified Professionals

Our engineers are certified professionals with real industry experience. Rest assured that you are in good hands.

With a range of certifications including: Project Management Professional (PMP), Microsoft Certified IT Professional (MCITP), COMPTIA A+, Certified Ethical Hacking and Countermeasures (CEH), CISCO Certified Network Associate (CCNA), F5 Product Consultant – Local Traffic Management F5-PCL & backed by relevant degrees such as B. Eng Electronics, B. Sc Info Communication Technology, B. Sc Computer Science, Diploma In IT (Networking), you can be sure that you are in safe hands.

Local, Friendly, Familiar Faces

We believe that dedicated engineers familiar with your company infrastructure saves time and expedites issue resolution.

You won’t have to waste time explaining all the dos and don’ts to a new engineer every time you call for support.

Subject to size and requirements, we try to ensure every company is assigned a primary engineer and account manager. Assigning the same engineer to your company has numerous benefits. Engineers familiar with your infrastructure know where and what to look for and helps foster closer partnerships and relationships.

In addition all our engineers are Singaporean citizens or PR’s. Yes, we all can understand Singlish!

Personnel Continuity

At PCSOS, we take great pride in ensuring that all our engineers are well versed in the latest technology and trends.

We regularly send our engineers for training courses to ensure all their credentials are up to date. Investing in our engineers also ensures that we have really low personnel turnover rate.

Most of our engineers have been with us for many years and are passionate and happy about what they do. In the unlikely event that your dedicated primary engineer does leave, we have hand over plans in place to ensure that you always have the level of familiar support that you deserve.

Rest easy with a Fixed Fee for Unlimited Service.

Single Point of Accountability

At PCSOS, the buck stops here.

We liaison with multiple partners and vendors so you don’t have to.

We will engage with relevant vendors such as your internet service provider, telephone system vendor, servers/workstations warranty provider to effect solutions. We will keep you posted at all times and you only need to deal with us. Save time and effort chasing and coordinating with other vendors. We take all that stress away.

Flexible Scalability

We believe that flexibility is key to the success of any long term partnership.

Adding new staff in the future and expanding your company’s infrastructure and unsure about how this will impact on existing contractual arrangements? Not a problem, at PCSOS we charge on a per unit basis with a fixed cost. We are also flexible in our support arrangements.

We always work around the customer, we never expect you to work around us.

Your own instant experienced IT Department at a fraction of the cost

When you hire us you’ll be getting a fully functional IT department at a fraction of the cost. No more time wasted hiring and training employees, no on-going management supervision needed, no need to worry about additional payrolls or employees quitting the job either.

You can have your own IT department within days and we still cost less!

- Thats the PCSOS way

Friendly, reliable service with a smile 🙂

Anytime, Anywhere

“At PCSOS, we deliver the benefits of an entire experienced IT department for one flat fee, at a fraction of the cost."

IT Managed Services, Backed By Industry Specialists

Find out more

IT Managed Services, Backed By Industry Specialists

“At PCSOS, we deliver the benefits of an entire experienced IT department for one flat fee, at a fraction of the cost.

Our IT managed support service lets you concentrate on running your business, not your technology.”

Tailored Proactive IT Support backed by Experienced Specialists

PCSOS IT support and Managed Services

Reasons for choosing PCSOS as your preferred support partner.

Proactive Ongoing Support & Maintenance

Certified Professionals

Personnel Continuity

Single Point of Accountability

Your own instant experienced IT Department at a fraction of the cost

Fast Responses

Local, Friendly, Familiar Faces

Rest easy with a Fixed Fee for Unlimited Service.

Flexible Scalability

YES, I’m interested to find out more!

On-demand Services

Managed Services

About

“At PCSOS, we deliver the benefits of an entire experienced IT department for one flat fee, at a fraction of the cost."

IT Managed Services, Backed By Industry Specialists

Find out more

IT Managed Services, Backed By Industry Specialists

“At PCSOS, we deliver the benefits of an entire experienced IT department for one flat fee, at a fraction of the cost. Our IT managed support service lets you concentrate on running your business, not your technology.”

Tailored Proactive IT Support backed by Experienced Specialists

PCSOS IT support and Managed Services

Reasons for choosing PCSOS as your preferred support partner.

YES, I’m interested to find out more!

On-demand Services

Managed Services

About

“At PCSOS, we deliver the benefits of an entire experienced IT department for one flat fee, at a fraction of the cost.

Our IT managed support service lets you concentrate on running your business, not your technology.”